Terms of Service

Effective date: October 24, 2025

These Terms of Service (the “Terms”) govern your access to and use of the Loupe Studios website at loupe.network and our booking application (together, the “Services”). By creating an account, booking time, or otherwise using the Services, you agree to these Terms.

If you do not agree, do not use the Services. If you’re accepting on behalf of a company or organization, you represent that you’re authorized to bind it to these Terms.

1) Who we are

Loupe Studios (“Loupe,” “we,” “us,” or “our”) operates the Services from the United States. Contact us at studio@loupe.network or by mail at [Mailing Address].

2) Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Services and capable of entering into a binding contract.

3) Accounts & Google Sign‑In

You may sign in using Google. We receive your name, email, and (if available) profile image. You are responsible for safeguarding your account and for all activity under it. Notify us immediately of any unauthorized use.

4) Bookings & Studio Use

4.1 Reservations

A booking is confirmed only after you complete all required details and receive a confirmation. We may decline or cancel bookings that are incomplete, violate these Terms, or present safety/security concerns.

4.2 Session time & overtime

Your booking includes set‑up and strike. Departures after the end time are billed as overtime in 30‑minute increments at 1.5× the standard hourly rate (unless a different rate is stated in your confirmation). Overtime is charged to the payment method on file.

4.3 Cancellations & reschedules

Unless your confirmation states otherwise:

  • ≥ 48 hours before start time: full refund less processing fees.

  • 48–24 hours before: 50% of the booking fee is due for cancelations OR you could move the session to a different time/date pending Studio confirmation.

  • < 24 hours before or no‑show: 100% of the booking fee is due. Reschedules requested inside 24 hours are treated as cancellations.

4.4 Cleaning, damages & conduct

Leave the studio as you found it. Excessive mess may incur a cleaning fee (default $100). You are responsible for loss, theft, or damage to the studio, building areas used by your party, and any equipment or props you rent or use; we may charge the payment method on file for repair or replacement at cost.

4.5 Safety & compliance

Follow all posted studio rules and staff instructions, including fire safety, maximum occupancy, and load limits. No smoking/vaping, open flames, hazardous materials, glitter/confetti, or illegal activities. Alcohol may require permits and insurance. Minors require adult supervision and any required permits/consents. You are responsible for obtaining any location/filming permits and for complying with applicable laws.

4.6 Equipment & third‑party rentals

Included gear is listed on our site and may change at any time. Additional equipment is available by request and subject to availability and vendor terms. Only qualified operators may use electrical/rigging equipment.

5) Fees, Payments & Taxes

Prices are shown before taxes/fees. You authorize us and our payment provider(s) to charge your selected payment method for booking fees, overtime, cleaning, damages, and other authorized charges. You are responsible for any applicable taxes. If a payment fails, you agree to provide a valid method promptly.

6) User Content & Rights

You retain ownership of content you create in the studio. You grant us a limited, non‑exclusive license to use your name and non‑sensitive production details solely to resolve support issues and operate the Services. We do not claim rights to your creative works.

7) Prohibited Conduct

Do not: (a) bypass security or access non‑public areas; (b) interfere with the operation of the building or neighboring tenants; (c) infringe others’ rights; (d) misrepresent your identity or affiliation; (e) use the space for unsafe, unlawful, or adult content that violates building policies or law; (f) upload malware or scrape the Services.

8) Privacy

Your use of the Services is governed by our Privacy Policy, which describes what we collect (including via Google Sign‑In) and how we use it.

9) Third‑Party Services

The Services may integrate third‑party tools (e.g., Google for authentication; hosting, analytics, or payments). We are not responsible for third‑party services, which are governed by their own terms and policies.

10) Intellectual Property

The Services (site, logos, text, design) are owned by Loupe or its licensors and protected by law. Except as expressly allowed, you may not copy, modify, distribute, or reverse‑engineer the Services.

11) Disclaimers

The Services and studio are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non‑infringement. We do not guarantee that the studio or Services will meet your requirements or be uninterrupted or error‑free.

12) Limitation of Liability

To the maximum extent permitted by law, Loupe and its owners, employees, and agents are not liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, or data, arising from or related to your use of the studio or Services. Our total liability for any claim will not exceed the amounts you paid to us for the booking giving rise to the claim.

13) Indemnification

You agree to defend, indemnify, and hold harmless Loupe and its owners, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from or related to: (a) your use of the studio or Services; (b) your content or activities; (c) your breach of these Terms; or (d) injury to persons or damage to property during your booking, except to the extent caused by our gross negligence or willful misconduct.

14) Suspension & Termination

We may suspend or terminate access to the Services (including cancelling a booking) if we believe you have violated these Terms or pose a risk to safety, property, or operations. You may stop using the Services at any time. Sections that by their nature should survive (e.g., fees, damages, IP, disclaimers, limitations, indemnity) will survive termination.

15) Changes to the Services or Terms

We may update these Terms from time to time. We will post the revised Terms with a new effective date. Your continued use of the Services after changes means you accept the updated Terms.

16) Governing Law & Venue

These Terms are governed by the laws of the State of New York, without regard to conflict‑of‑laws rules. You consent to the exclusive jurisdiction and venue of the state and federal courts located in Kings County, New York for any dispute not subject to informal resolution.

17) Miscellaneous

If any provision is found unenforceable, the remaining provisions will remain in effect. No waiver of any term is a continuing waiver. You may not assign these Terms without our consent; we may assign them as part of a merger, acquisition, or asset sale.

18) Contact

Questions? studio@loupe.network

Short Version (Plain‑English Summary)

  • Bookings are confirmed only after we send confirmation.

  • Your time includes set‑up and strike; overtime bills at 1.5× in 30‑minute increments.

  • Cancel ≥48h: refund minus fees; 48–24h: 50%; <24h/no‑show: 100%.

  • You’re responsible for cleaning, damages, permits, and safety compliance.

  • We can charge the card on file for overtime, cleaning, and damages.

  • Studio rules and staff directions must be followed; unsafe or unlawful activity is prohibited.

  • We don’t claim ownership of your creative work.

  • Our liability is limited to the amount you paid for the relevant booking.

Note: These Terms are provided for convenience and are not legal advice. Consider having a licensed attorney review for your specific use case (e.g., insurance requirements, special activities, minors, alcohol, pyrotechnics).